You can lead your people to higher levels of performance if…
- They understand the purpose of their work.
- They feel they are members of an important group.
- They have a sense of ownership of their work.
- They have high self-esteem.
- They have management support.
- They have resources – the time, tools, and training – to do the job they are being asked to do.
- They have the information about what is going on, what they are doing, and how well they are doing it.
Rosabeth Moss Kantor,